626-673-7978 Office Hours: Wed-Sun 1-6pm
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This is all the stuff we need to know to take the best care of your pets in all the ways you would. No amount of info is too much, but lack of detail is sometimes not enough. Just keep in mind that if it's not in these forms, it doesn't exist...be specific. (IE: instead of 1 bowl of dog food, try 1 level scoop of Purina Sensitive Skin & Stomach Salmon & Rice twice daily)
All new pet care assignments include a FREE initial meet n’ greet at your home so you can share all the details with your sitters/walkers. Please understand, verbal specifics are awesome and we want them, but if it’s not in these forms, it doesn’t exist. Please fill each form out in its entirety with as much detail as necessary…as if you did not have the opportunity to meet us in person.
The Policies and Procedures are for you and can be reviewed anytime. They will occasionally get updated and we will do our best to let you know in our emails. If you are not subscribed to receive our emails, you can always check here before you book your next service.
Please consult with us before completing any forms, we would hate for you to spend time on an incorrect form. Text 626-673-7978 or hit that CALL US NOW button if you have questions before you get started.
Scroll down for a note from our Founder.
ALL FORMS ARE NOW EVEN MORE USER FRIENDLY AND ACCESSIBLE!
PLEASE TEXT JEN AT 626-673-7978 WITH ANY QUESTIONS OR TO UPDATE YOUR INFO. IF YOU'VE GOT 2022-2023 FORMS ON FILE.
On this page, you can read about the information we require, and when you're ready to fill your forms out, hit the button below! Request forms are also included...we recommend bookmarking the active client request form once you become part of our Two Dogs family..
Our Terms and Conditions + Policies and Procedures will give you all the information you'll need to know before booking with us.
You can fill these out anytime, even before you need us to care for your pets!
Dog & cat info form for pet care visits only or pet care visits that include walking your pup.
Please complete the Dog Walking Form if you ONLY need dog walks or potty breaks, no other care included (no feeding, no other pets, just walking your pups, scooping the day’s poops, bring in mail/packages).
Pets other than dogs and cats? Exotic pets include bunnies, birds, horses, turtles and tortoises and other reptiles like lizards and snakes, goats, fish, rodents, coop dwellers like ducks and chickens…pretty much anyone who isn’t a dog or cat. The Exotic Pet Info form is for you!
Please complete the Dog Walking Info if your dog's ONLY need is walking or potty breaks. If you need us to provide pet care visits that include walks, please see the “Dog and Cat Info” form.
If you’re not sure which form to complete, text Jen at 626-673-7978 BEFORE you start.
We LOVE sending you cute pics of your pets! Let us know if we have your permission to share those pics on our website or on our social media accounts by filling out our Media Release
Over the last three years, we have experienced many changes as a business and individuals. In order to continue to provide the high level services you’ve come to count on, we have found it necessary to make some adjustments. We have switched to a way for you to request pet care 24/7, created a more effective scheduling system, procedures, forms, and website, and all forms are accessible. We appreciate your patience as we continue to update and work on simplifying everything. If you have any questions or concerns, please contact me. Every team member has a say in how we do things and it’s very very rare for any of us to make unilateral decisions, however, I am your contact point for all things technical and contractual. Please communicate directly with me in regards to policies, procedures, scheduling, forms, payment, and our website. Your sitters appreciate it!
I want to make sure you know, we heard you and are doing our best to implement ways to make the information sharing process and contractual elements of our forms easier for you! There are some things we just can’t cut out, things that may save your pet‘s life! Again, we are a team and everything is discussed before decisions are made, but we are always up for suggestions.
Reach out to me anytime! I’m all ears, I’m working very hard to make things easier for all, and I’m happy to take every idea to your amazing sitters. 626-673-7978 email@example.com